South Hilyard Clinic - Eugene Family Physicians at 3525 Hilyard Street in Eugene, Oregon

Customer Reviews about South Hilyard Clinic - Eugene Family Physicians

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  I used to go to a much bigger office that tried unsuccessfully to manage growth by implementing a tech-heavy version of the Ford assembly line production model. Predictably, the effect of this approach was to narrow the competencies of the admin staff to such an impractical extent that I could never get straight answers to simple questions. That's why I switched to South Hilyard Clinic. I see Dr. Bovee who is my kind of doctor: smart, polite, efficient. The smaller size of SH Clinic has the major advantage of retaining a highly competent admin staff who are actually motivated and trained to solve problems. I've had several problems in the last couple years with my insurance company, for example, which are never fun or easy to fix, but the staff at SH Clinic resolved these problems for me as quickly as one could hope. I also appreciate that I never have to wait an unreasonable amount of time for a scheduled appointment - they don't seem to overbook the doctors, so I know I can get in and out without a hassle. I'd highly recommend this clinic to people who are fed up with the anonymity and inefficiency of large scale practices and institutions. The quality of health care is high and you won't get jerked around by paper-pushing idiots.
  February 07, 2017

  by Evan M. Haney

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About South Hilyard Clinic - Eugene Family Physicians in Eugene